1. Overview
This policy outlines our procedures and conditions for refunds related to our WhatsApp bot services.
2. Eligibility for Refunds
Refunds may be considered in the following circumstances:
- Service unavailability exceeding 24 hours
- Technical issues preventing service access
- Billing errors
3. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Misuse of the service
- Violation of Terms of Service
- Partial usage of service period
4. Refund Process
To request a refund:
- Contact our support team
- Provide your account details
- Explain the reason for the refund request
We will review each request individually and respond within 5 business days.
5. Refund Method